WBS Sales Operations Support- Customer Management

CUSTOMER CONTACT

We streamline the Request for Quotation (RFQ) process for our customers by handling every step with efficiency and expertise. From receiving their request and recommending suitable Würth articles to submitting quotations, negotiating when needed, and resolving any queries, we ensure a smooth and transparent experience. Our goal is to provide seamless support, ensuring inquiries are closed only when all concerns are addressed to the customer's satisfaction.

WORKFLOW OF THE PROCESS

CUSTOMER CONTACT

BENEFITS

While you are focused on core operations, we respond to your customers’ queries and send quotations for their requirements. Also, you can save time in negotiating as our skilled and experienced professionals implement clever negotiation strategies whenever needed. Our assistance is meant to fulfill customer requirements, establish communication channels and ensure customer satisfaction.