Providing a complete range of services in the sphere of logistics to offer you seamless shipment experience.
TRACKING OF SHIPMENT AND ETA ADJUSTMENT
We update and adjust the Estimated Time of Arrival (ETA) to make accurate predictions about the arrival date of shipments at the port and your warehouse. Based on the updated data, smooth delivery of goods is ensured.
SHIPMENT NOTIFICATIONS
Shipment notifications are created by entering the order-related information like packaging, pickup address, contact details and timings. These notifications are sent to customers via emails or through their customer portal. By creating shipment notifications, our team makes your customers aware of the actual arrival of the shipment and the list of content of a shipment.
ADJUSTING FAR-EAST ORDERS IN SAP
When Far-East orders are placed, they are often split into partial deliveries. We support you to adjust the data in your ERP system to keep track of which quantity will arrive at what time and which quantity at a later point of time.
FREIGHT COST MANAGEMENT
We evaluate your freight invoices and reconcile them with the conditions agreed with the logistics service provider. Identified discrepancies like over-billing or incorrectly priced shipments and any other cost differences are reclaimed by approaching the service provider.
TRANSPORT DAMAGE MANAGEMENT
In case transport damage occurs, we support you in the whole matter from initiating the appropriate procedure to recover the cost of goods. We collect and process the data from all involved parties and directly submit it to the Würth Group Insurance.
MAINTENANCE OF ORIGIN DATA
The origin of article is essential, especially in international trade. We ensure that you are prepared for customs clearance and customer requirements by identifying the country of origin (COO) of your articles and update the information in your ERP system. To accurately identify the COO, we review various article-related documents provided by suppliers.