Robotic Process Automation

Robotic Process Automation (RPA) is a trending software technology which can build software robots to mimic human actions interacting with digital systems and software. In simple words, RPA allows using software robots instead of people to perform the business processes. Any rule-based manual tasks associated with repetitive and transactional processes can be easily automated with RPA.

Just like human beings, these robots can do things like navigate through different applications, addressing queries, extract data, making calculations, maintaining records, make decisions based on given conditions and perform a wide range of defined actions. But the robots can do it more efficiently, effectively and consistently than people - without the need to take any break in between the heavy work volume. With the RPA robots implemented to perform regular, repetitive and high-volume tasks - humans are freed to focus on the more complex, innovative, collaborative and creative tasks.

A wide range of sectors can benefit from RPA ranging from financial services, healthcare, manufacturing, public sector, customer service, operations, IT and far beyond. RPA is helping to grow businesses and making everything easier for both enterprises and customers. This is because of high returns, quality products and services, respectively.

WHY DO BUSINESSES NEED RPA?

RPA is beneficial in terms of cost reduction

RPA is quite beneficial in the long run, in terms of cost. It does not interrupt business processes. RPA is highly scalable and adapts easily to ever-changing business environments. RPA reduces the cost of processing about 80%. Most businesses have positive returns on their investments in less than a year.

RPA reduces operational risks and increases accuracy of work

When employees are involved in performing the mundane routine task, it increases the chance of errors due to fatigue or lack of concentration. In contrast, implementing RPA robots to automate error-prone processes reduces the risk of manual errors. Hence, resulting in more accuracy and quality work.

RPA helps businesses to grow rapidly and improves business results

Improved productivity/performance is one of the top RPA benefits. RPA robots can easily take over the rule based, repetitive tasks which allows employees to focus on higher value added activities that result in improved business metrics.

PROCESS INDICATORS FOR A POSSIBLE RPA USE

Manual and repetitive processes

In order to consider a process for RPA automation, the process should be characterized by a lot of manual work and should be performed very frequently. The more frequently a process is performed, the more useful its automation is.

Processable data is crucial

In order to automate the process, digital input data is required. This input data should also be standardized, structured and consistent. Best suited are Word, Excel and PowerPoint files, e-mails, XMLs, PDF files and so on.

Process will not change quickly

There should be no fundamental changes in the systems used in the near future. If the appearance of system/application interfaces changes frequently, RPA bots usually stop working and must be adapted.

Process is rule-based

The process can be considered as a good candidate for automation if it is strictly rule-based. If any process requires human intervention to take any decisions, then such processes should be refrained from automating.

Robotic Process Automation technology includes plenty of potential in shifting the way businesses operate. Moreover it is easy to adapt to businesses needs and the associated cost is lesser in the long run. Hence, many enterprises are likely to adopt RPA. With opportunities to work smarter and faster, RPA is an element of intelligent automation that firmly roots your business in the 21st century.

In conclusion, we can say that RPA is elevating businesses to higher levels as well as making everything more efficient for both enterprises and customers because of high returns, quality work in addition to lower overhead.