END TO END SUPPORT FOR FULFILLING ALL OF YOUR LOGISTICS NEEDS
Würth Business Services offers a wide range of Logistics Support services to offer a seamless experience of delivery for companies within the Würth Group. Our service portfolio includes many processes ranging from tracking of shipments to the damage management occurring during transportation. We have an experienced and well-trained professionals in our Logistics Team that have been committed to offer the support for the following major processes.
TRACKING OF SHIPMENT AND ETA ADJUSTMENT
We provide shipment tracking service by using the container number and the vessel number. Using these details, we avail the information about the Estimated Time of Arrival (ETA) of the vessel at the port. We update this ETA in the Transport Management Information System (TMIS). However, if there are changes in the ETA, we adjust the same in TMIS. This service helps customers in preparation of documentation for customs clearance.
SHIPMENT NOTIFICATIONS
This process involves sending notifications to transporters about the shipments which are ready to be picked up in warehouse. These notifications are sent through either email or a customer portal. Our Logistics Team gathers the correct information, confirms the arrival date, and informs the transporters. The Shipment Notifications emails contain the shipment-related information such as pickup address, number of pallets/packets, contact details, loading date, and timings. This service is useful to get timely alerts about the shipment.
ADJUSTING FAR-EAST ORDERS IN SAP
In this process, purchasers update the required quantity of products in SAP system. We send the requirement to suppliers. Then we receive the invoice that mentions the available quantity from the suppliers. Our Logistics Team adjusts the quantities according to the requirement and availability. Furthermore, we create loading lists, commercial invoices, and packing lists for customs clearance. These invoices and lists are uploaded to the Transport Management Information System (TMIS) portal. Customers can streamline the custom clearance process and authorise payments based on order details.
FREIGHT COST MANAGEMENT
Freight forwarders may send the invoices with the incorrect cost for the ordered quantity. We provide freight cost management services for businesses by evaluating the freight invoices. We check whether the cost mentioned in those invoices is in accordance with the conditions agreed with the logistics service provider. If there are any discrepancies such as over-billing or incorrectly priced shipments, then we contact the suppliers and claim the difference. This service helps customers in determining whether the correct costs are mentioned in the invoices and claiming the due amount from forwarders in case of discrepancies.
TRANSPORT DAMAGE MANAGEMENT
There is a possibility of damage or loss of the items and goods during the transportation. This damage or loss may lead to financial losses. We help customers in recovering the cost of damaged or lost items and goods. Our service, Transport Damage Management for businesses, is aimed at lowering down financial losses. We gather and process the data from all the involved parties and send to the Würth Group Insurance. The further process from the insurance company helps in recovering the costs.
MAINTENANCE OF ORIGIN DATA
The Country of Origin (COO) plays an important role in deciding the customs duties to be paid while importing or exporting the foods. If a shipment is going through the process of customs clearance, it is important to know the correct COO. Our Logistics Team examines the shipment-related documents, determines the correct COO, and carries out the tasks of Maintenance of Origin Data in SAP. This data enables the customers to prepare documentation for customs clearance according to the COO.