About WBS
Who are we?

Würth Business Services is a shared service provider specialised in offering services from different domains including Sales Operations, Logistics, Finance, Purchasing, E-Learning, and others. Our services are aimed at increasing the efficiency and competitiveness of your businesses.

Who are we?

Würth Business Services is a shared service provider specialised in offering services from different domains including Sales Operations, Logistics, Finance, Purchasing, E-Learning, and others. Our services are aimed at increasing the efficiency and competitiveness of your businesses.

ABOUT US

Würth Business Services is a shared services provider for companies within the Würth Group. Incorporated in 2017, the company aims to improve efficiency and competitiveness of companies within the Würth Group by carrying out their non-core operations. Through high-quality, commitment, and customer-centric approach, we offer an outstanding service and helps companies in staying competitive in the marketplace.

We handle more than 800 processes across nine departments such as Purchasing, Finance, Logistics, Product Article Master, Robotic Process Automation, Sales Operations, E-Learning, Market Research, and Translation. Equipped with technologically-advanced infrastructure and well-trained & competent workforce, we enable our customers save costs and time incurred in carrying out non-core operations. Our processes are well-documented and followed strictly to meet our quality standards.

The quality of service is at the core of our operations. We provide the service with the highest level of quality and implement a Quality Management System (QMS) that complies with the International Organisation of Standardisation (ISO). We also received the ISO 9001:2015 Certification for complying with quality and regulatory requirements. We also collaborate with our customers to avail their feedback, improve our offerings, and close the gaps between the delivered output and the expected output. Through seamless cooperation and collaboration, we continue to serve customer base across the world.

OUR COMPANY IN A NUTSHELL

 OUR COMPANY IN A NUTSHELL

OUR VISION

Würth Business Services will establish itself as the best service provider for the relocation and support of business processes in the Würth Group.

OUR MISSION

Würth Business Services helps its partners and customers to increase productivity and competitiveness. Therefore, Würth Business Services offers state-of-the-art handling of business processes at a consistent high level of quality, cost-effective and scalable.

OUR STRATEGY

With a consistent focus on customer-oriented operations, the structures for a reliable service organization will be established by using resources in a targeted manner for the continuous improvement of internal processes, the use of innovative technologies and continuous skill enhancement of its employees.

OUR QUALITY POLICY

Würth Business Services aims to deliver high-level business process services to our partners without compromising quality and individual requirements. “We make it easy” for our clients to obtain consistently improved services by upholding the ISO standards for excellence. We Care. We Support. We Make It Easy!

BENEFITS OF PARTNERING WITH WÜRTH BUSINESS SERVICES

WBS benefits