Expediting of Import Orders

The Purchasing Department of Würth Business Services is equipped with a team of highly experienced procurement and purchasing professionals. We are instrumental in fulfilling the business-specific requirements by handling different processes related to Purchasing and serving customers across the globe. Among many non-core procurement and Purchasing-related processes handled by us, Expediting of Import Orders is one of the major processes.

In this process, we keep the track of import Purchase Order (PO). We work on an importable PO file, which consists of all of the open import POs. We keep this report updated by contacting suppliers to expedite or hold POs according to the conditions. For this, we perform small tasks, such as Estimated Time of Delivery (ETD) follow-up, ETD confirmation follow-up, updating booking forms, update vessel information and others. In addition, we inform the Sales Team about the available articles for shipping, so they can inspect them for the last time and determine what need to be prepared to shipping through air.

Work Flow
Benefits
Transition

Work Flow

WORK FLOW OF THE PROCESS

  • 01. Download

    Download importable PO file from auto-generated email and booked items list

  • 02. Carry

    Carry out different expediting process by contacting suppliers

  • 03. Share

    Share the finalized reports with the customer

Benefits

Value-added

BENEFITS OF OUR CUSTOMERS

Get updates on open POs on regular basis

Save time in expediting open POs

Ensure on-time delivery at customers’ doors

Avail throughout support and feedback incorporation

Transition

TIME TAKEN FOR TRANSITION

Step 1

Analysis of requirements – 1 Week

Step 2

Documentation – 1 Week

Step 3

Create framework – 1 Week

Step 4

Step-by-step implementation – 1 Week

Step 5

Transfer – 1 Week

For more assistance in understanding the transition process, kindly get in touch with us at contact-wbs@wuerth-industrie.com

Case study:

Streamlining Expediting of Import Orders for Enhanced Supply Chain Efficiency


Introduction:

In the dynamic landscape of international trade, timely management of import orders is crucial for maintaining a smooth and efficient supply chain. Our customer, Würth Revcar Fasteners, recognized the need to avail updates on open Purchase Orders (POs) on regular basis and save time in expediting open POs. This case study explores the Expediting of Import Orders process, in which our team keeps track of import POs by working on an importable PO file. The process involves updating the report by contacting suppliers to expedite or hold POs based on various conditions. Small tasks, such as Estimated Time of Delivery (ETD) follow-up, ETD confirmation follow-up, updating booking forms and providing information to the Sales Team for shipping preparation, are performed to ensure a seamless import process.

Problem:

Our customer faced challenges in efficiently managing the Expediting of Import Orders process manually. The customer needed to invest a considerable number of man-hours to execute the process. Furthermore, it led to potential delays in updating the import PO file, difficulties in tracking and expediting orders and challenges in timely communication with suppliers and the Sales Team. These inefficiencies hindered the customer's ability to optimize supply chain efficiency, impacting overall order fulfillment and customer satisfaction.

Solution:

Recognizing the need to enhance their Expediting of Import Orders process, we adopted a systematic approach to improve accuracy and efficiency. Our key solutions included:

1. Systematic Order Tracking: We initiated a manual process to keep track of import POs systematically. The team diligently worked on an importable PO file, ensuring a real-time snapshot of all open import POs.

2. Proactive Supplier Communication: Despite manual processes, our dedicated team ensured proactive communication with suppliers, expediting or holding POs based on conditions and performing tasks such as ETD follow-up and confirmation.

3. Timely Order Updates: We prioritized timely updates to the import PO file, incorporating information such as updated booking forms, vessel details and other relevant data to ensure accuracy and completeness.

4. Collaborative Communication with Sales Team: We implemented a collaborative approach by informing the Sales Team about available articles for shipping, enabling them to inspect items and prepare for shipping through air.

Results:

The changes implemented in the Expediting of Import Orders process led to significant improvements in order tracking, communication and overall supply chain efficiency for Würth Revcar Fasteners. The key results included:

1. Streamlined Order Tracking: Despite manual processes, the time taken to track import orders decreased considerably, ensuring quicker responses to changes and improved overall supply chain visibility.

2. Enhanced Supplier Collaboration: Proactive communication with suppliers resulted in an improvement in collaboration, allowing for effective order expediting and minimizing delays.

3. Improved Timeliness in Updates: Timely updates to the import PO file contributed to an increase in accuracy, reducing errors and providing stakeholders with up-to-date information.

4. Optimized Sales Team Preparedness: The collaborative approach with the Sales Team led to an enhancement in preparedness for shipping, reducing last-minute challenges and ensuring smoother operations.

5. Time Saving: Our approach led to significant time savings per month. We saved nearly 150 hours for our customer in a month. This saved time can be utilized for executing different core operations.

Conclusion:

By transferring the Expediting of Import Orders process, our customer ensured streamlined supply chain operations. By implementing systematic order tracking, proactive supplier communication, timely updates and collaborative communication with the Sales Team, we successfully improved supply chain efficiency. The results highlight the value of manual processes in ensuring meticulous order management.

Transfer Expediting of Import Orders process.