Purchasing
Sales Operations
Product Article Master
Logistics
Finance
- Accounts Payable
- Invoice verification & posting invoices
- Making payments to vendors & queries
- Goods receipt and invoice receipt clearance
- Analyze vendor open line items
- Overhead cost invoices
- MIRO Posting
- Accounts Recievables
- Scheduling a dunning run
- Settling customer payments & queries
- Self-billing of customer’s invoice
- Bank reconciliation
- Customer invoice clearance
- Sales Order Booking
- Daily Credit Run
- Releasing Green Orders
Market Research
Shipment Notifications
Würth Business Services offers a wide range of the Logistics Support services to ensure a seamless experience of shipment delivery for companies within the Würth Group. We aim to accelerate logistical operations by assisting Logistics teams in executing various processes. We have a team of experienced and well-trained professionals who excel in handling non-core processes.
Among many processes, Shipment Notifications is one of them. This process involves sending notifications to transporters about the arrival date of the shipments in the warehouse. These notifications are sent through either email or a customer portal. The shipment notification emails contain the order-related information such as pickup address, contact details, arrival date, and timings. Our Logistics Team gathers the correct information, confirms the arrival date, and informs the transporters.
Work Flow
WORK FLOW OF THE PROCESS
01. Check
Check the status of shipment
02. Collate
Collate shipment-related information
03. Send
Send email to transporters or update information on portal about the current status
Benefits
Value-added
BENEFITS OF OUR CUSTOMERS
☞ Gain timely alerts about the shipment arrivals
☞ Keep transporters updated so they can make necessary adjustments
☞ Authorize payments based on order details
Transition
TIME TAKEN FOR TRANSITION
Step 1
Analysis of requirements – 2 Weeks
Step 2
Documentation – 2-3 Days
Step 3
Transfer – 1 Week
Step 4
Step-by-step implementation – 1 Week
Case study:
Streamlining Manual Shipment Notifications for Efficient Logistics Communication
Introduction:
In the realm of logistics and supply chain management, effective communication between parties is crucial for smooth operations and timely delivery. Our customer, Würth Industrie Service GmbH & Co. KG, realized the need for streamlining the manual Shipment Notifications process. We began sending notifications to transporters about the arrival date of shipments in the warehouse. By providing accurate and timely information through emails or a customer portal, we aim to enhance logistics coordination and ensure efficient order fulfilment.
Problem:
Our customer needed to invest a lot of time in efficiently notifying transporters about the arrival dates of shipments in the warehouse. Due to this, there were potential delays in communication, errors in information sharing, and difficulties in coordinating with various transport partners. This inefficiency hindered the company's ability to maintain transparent logistics communication and ensure timely pickup of shipments.
Solution:
Recognizing the need to enhance their Shipment Notifications process, we adopted a systematic approach to improve communication accuracy and streamline logistics coordination. We initiated a manual process to gather accurate information about shipment arrival dates. This step ensured that the Logistics Support Team had precise details for timely notifications.
Based on the gathered information, we manually sent notifications to transporters through email or a customer portal. This step aimed to provide transporters with essential details for smooth pickup and delivery coordination. The notification emails contained order-related information, including pickup addresses, contact details, arrival dates, and timings. This comprehensive information ensured effective coordination between the company and the transporters.
Results:
The changes implemented in the manual Shipment Notifications process led to significant improvements in logistics communication and coordination for Würth Industrie Service GmbH & Co. KG. Our key results included:
1. Timely Logistics Coordination: By employing accurate information gathering and sending timely notifications, we streamlined coordination and reduced delays. This improved the efficiency of shipment pickups and deliveries.
2. Improved Partner Relationships: The manual notification process led to an increase in trust and collaboration with transport partners. Accurate and timely notifications fostered positive relationships and efficient logistics interactions.
3. Enhanced Customer Satisfaction: With accurate and comprehensive notification emails, we experienced an increase in customer satisfaction with improved overall customer experiences.
4. Time Savings: Our approach led to significant time savings per month. We saved nearly 72 hours for our customer in a month. This saved time can be utilized for executing different core operations.
Conclusion:
By transferring the Shipment Notifications process, our customer ensured efficient logistics communication and coordination. By implementing accurate information gathering and sending timely notifications, we successfully improved logistics coordination, partner relationships, and customer satisfaction. While automation was not involved, the results highlight the value of a well-executed Shipment Notifications process in maintaining effective supply chain practices and delivering transparent logistics solutions.